No Payment When Order, Try Now and Pay Later!
What does a Melofair subscription cover?
Free Trial: We will provide 21-day free trial for new subscription! (Note: 21 days are counted from order date, auto renew after trial period)Device Use: You enjoy using Melofair hearing aids to improve your hearing during the subscription period.
Full Support: You can contact us on any issue met during the subscription period and we commit full support and warranty during the subscription period.
Free Eardomes: For every 3-month, you will receive we will ship you new ear domes! No worry on deep clean work of your eardomes!
How can I buyout the device after choosing subscriptions ?
If you want to buyout the devices after choosing subscriptions, after 9 payments, you can always contact us on switch to buyout at no cost.
If you want to switch to buyout before 9 payments, you can also contact us but may need to additional fees depending on how many additional services we provided during your subscription period (for example, cost of renewed ear domes).
*Note: if you switch to buyout, warranty period is not renewed and is still from your order date of your first subscription.
How can I try Free trial?
You will automatically get a 21-day free trial counting from the time you order online! The actual trial period will be shorter as shipping your device usually takes 3-5 business days. After the 21-day free trial, if you don’t cancel the subscription, you will be auto-charged for the subscription fees on a monthly basis.
Does the initial appointment cost anything?
The initial appointment does not cost you a penny! We will answer any questions you have during the appointment and would like to help you learn more about how to improve your hearing with Melofair devices.Does it include free eardomes??
Yes, For every 3 month (count from first payment), we will ship you new ear domes!
How can I take health follow up?
For every 12-month (count from first payment), we will contact you for a free follow-up hearing test to provide you updated information about your hearing health!
How Customer Support works?
Unlike buyout, subscriptions have warranty for all paying period rather than only 1 year.
How can I buyout the device after choosing subscriptions ?
If you want to buyout the subscriptions, after 9 payments, you can always contact us on switch to buyout at no cost.
If you want to switch to buyout before 9 payments, you can also contact us but may need to additional fees depending on how many additional services we provided during your subscription period (for example, cost of renewed ear domes).
*Note: if you switch to buyout, warranty period is not renewed and is still from your order date of your first subscription.
Price: $29.99/month (for current model, if we have Bluetooth model, it will be more expensive)
Compare Subscriptions with Buyout
Pros:
No Upfront Payment:
There is no upfront payment during the free trial period, you try first and make your decision later.
More Hygiene:
Renew ear domes saves your cleaning period and is more hygiene, less possibility to catch ear infection due to uncleaned ear domes.
Better Understanding on Your Hearing Health:
Annual follow-up with hearing test would help you learn how your hearing health involve in the year.
Warranty During Any Time:
If you want a warranty during any time, you may consider subscriptions as warranty is always effective during the period.
Option of Subscribe to Buy:
After 9 payments, if you want to own the hearing aids and give up the additional benefits of subscription, you can switch to buyout at no cost.
Cons:
More Expensive in a Long Term:
Subscription fees are paid monthly. Easily calculated, if you subscribe for a very long period, you will pay more than buyout.
Served Period Fees Are Non-refundable:
Just like Netflix & Apple Music, although you can cancel subscription at any time, your served-period fees are non-refundable as what subscription means. *Note: Even if you pay for more than 9 payments when you switch to buyout, there will be no refund; last served-period before cancellation may be refunded pro rata in portion of actual served period in some states and districts.
You Don’t Own the Hearing Aids:
Subscription is a way we help you improve your hearing health after we receive your subscription fees rather than we transfer the ownership of our device to you. You does not own the hearing aids and need to return the device to us if you cancel your subscription.
What Is In The Box?
Hearing Aids: 2
Wireless Charging Case: 1
Medical-Grade Ear Domes: 6 (2 * 3 Sizes)
USB Cable: 1
Cleaning Tool: 1
User Manual: 1